Contact Us
Contact Us
We're a real team and we actually care. Reach out — we'll get back to you fast.
| 📧 Email Support |
contact@santiora.com We reply within 24 hours, Mon–Fri |
| 📍 Ships From | Hong Kong Shipping worldwide to 29 countries |
| 🕕 Business Hours | Monday – Friday We process orders and respond to emails on business days |
| 🚚 Order Tracking |
Track your order here → Real-time tracking on every shipment |
What can we help you with?
- 🛒 Order issues — wrong item, missing package, delayed shipment
- 🔄 Returns & refunds — start a return or check refund status
- 👁️ Product questions — which glasses suit your needs, how to use red light therapy
- 🆕 Discount codes — issues with applying a promo code
- 💬 Anything else — we're here for it