Shipping & Delivery
Shipping & Delivery
We ship worldwide with tracking on every order. Here's everything you need to know.
📌 Where We Ship
Santiora ships to 29 countries including the United States, United Kingdom, Canada, Australia, Germany, France, the Netherlands, Japan, South Korea, Singapore, and more.
⏰ Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive a shipping confirmation email with your tracking number once your order ships.
🚚 Estimated Delivery Times
| Region | Estimated Delivery | Tracking |
|---|---|---|
| United States | 2–4 weeks | ✓ Included |
| United Kingdom | 2–4 weeks | ✓ Included |
| Canada & Australia | 2–4 weeks | ✓ Included |
| Europe | 2–4 weeks | ✓ Included |
| Asia Pacific | 2–3 weeks | ✓ Included |
* Delivery times are estimates. Delays may occur due to customs processing, high demand periods, or carrier disruptions beyond our control.
📍 Order Tracking
Every Santiora order comes with tracking. Once your order ships, you'll receive an email with your tracking number. You can track your shipment anytime on our Order Tracking page.
🔄 Returns & Refunds
Not happy with your order? We offer a 30-day return policy. Items must be unused and in original packaging. Contact us at contact@santiora.com to start a return. Refunds are processed within 7–10 business days.
💬 Questions?
Email us at contact@santiora.com. We respond to all emails within 24 hours, Monday–Friday.